Returns & Refunds

We do understand that sometimes you may not like a product once you have seen it, or you are just not totally satisfied with your choices. If this happens you can return any products to us within 14 days of receipt and we will refund you. Products will need to be returned as new, undamaged and in their original packaging. Please ensure they are packed securely to minimise any risk of damage and please ask your post office for proof of delivery.

Please return to:

The Boutique Loft
3 Bayley Crescent
Burnham
Bucks
SL1 7EF

Please note that unfortunately, we cannot refund the cost of the return postage unless otherwise agreed prior to the return.

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